Privacy Policy
As part of the normal operation of the champagne-rousseaux-fresnet.com website, we are required to store information necessary for our commercial relationship with the customer. This information is exhaustively described here: we do not record any information without your knowledge.
To enable efficient ordering and tracking, we store the following information in our database:
Surname and first name, title, date of birth. Full postal address: number, street, city, postal code, country. Landline and mobile phone numbers. Reviews posted on the site. Filled carts, quotes received, and orders placed. Phone, chat, and email exchanges with customer service.
This data is necessary to:
Fulfil our legal obligations to combat money laundering and fraud, by verifying the identity and address of individuals. Ship products when the purchase is made online. Allow our customer advisors to offer you personalised advice by consulting your purchase and quote history.
The champagne-rousseaux-fresnet.com website stores this data on servers leased by the company itself. These servers are hosted with our hosting partners, PlanetHoster (France), Netim (France), and Google (France). No data is stored outside the European Union.
Account activity data (purchases, quotes, invoices, shipments) is kept for 10 full years after the event occurs. This duration is required by French law, which requires billing-related records to be kept for 10 years for evidentiary purposes (Article L. 123-22, paragraph 2 of the French Commercial Code). This data is not sold to any external provider.
ID DESIGN acts as a subcontractor for sending newsletters to individuals who have agreed to receive them. The emails sent contain an unsubscribe link.
Cookie Management Policy
When you visit the Website, we may place small pieces of information on your computer known as “cookies”, which will be stored by your browser on your hard drive. These cookies notably allow us to:
Ensure the proper functioning of our Website and improve your shopping experience, Analyse our traffic and optimise the performance of our website, Offer personalised content tailored to your interests, Offer targeted advertising on our Website and elsewhere, particularly on social media, as well as advertising based on your location.
Which cookies do we use?
We use the following cookies:
Technical cookies relating to Website functionality (mandatory)
These cookies are essential to the proper functioning of our Website and cannot be configured. They allow you to browse the Website, use its features, and save your preferences such as the language used, access to your account, products added to the shopping cart… and to secure our Website against potential fraud through predictive analysis. If our systems suspect fraud, depriving you of the ability to place an order on the Website, you will be immediately informed and will then have the option to contact customer service to obtain a review of your payment.
Website analytics cookies
These cookies, known as performance cookies, allow us to measure Website traffic (number of visits, pages viewed, traffic sources…), analyse your browsing on the Website, and your reactions to the products we offer, in order to optimise its performance. They collect information about the visitor’s browsing on the Website, in order to help us improve the site’s usability and features. By accepting these cookies, you contribute to the improvement of our Website.
Cookies relating to your preferences (Experience and relationship)
When you browse or make purchases online, the Website remembers your preferences. This simplifies, facilitates, and personalises your browsing experience in order to best meet your preferences and expectations. These cookies allow us to offer you content on the site, in the emails sent to you, or in-store that matches your expectations and preferences. They may also be used to test and improve the site’s usability. Without these cookies, your use of the site may be slowed down and the relevance of recommendations limited.
Targeting or advertising cookies (Marketing & Social media)
These cookies are used to display ads that interest you on our site and elsewhere, including on social media. They limit the number of times you see an ad and help us measure the effectiveness of our advertising campaigns. They collect certain information in order to better target advertising according to your interests. If you disable these cookies, advertisements (including ours) will continue to appear while you browse, but they will not take your interests into account and will therefore be less relevant.
How to accept or refuse the placement of cookies?
The storage of cookies on your device depends on your choice, except for functional and security cookies, which are necessary for the proper functioning of our Website. Cookies are stored for a period of 12 months.
You can disable cookies independently by adjusting your browser settings, but be aware that by disabling cookies, you may not be able to use all the features of the Website.
Legal Notice
Site publisher
The champagne-rousseaux-fresnet.com website is published by the company CHAMPAGNE ROUSSEAUX-FRESNET, a SAS (simplified joint-stock company) with a capital of €84,000.00, whose registered office is located at 45 rue Chanzy, 51360 Verzenay, France.
SIREN: 498 271 089
SIRET (head office): 498 271 089 00019
Reims Trade and Companies Register: 498 271 089
Intra-community VAT number: FR17498271089
APE/NAF code: 0121Z (Grape growing)
Publication director
Maxime Rousseaux, as President of the SAS Rousseaux-Fresnet.
Contact
Phone: 03 26 49 45 66
Email: champagnerousseauxfresnet@orange.fr
Hosting
The servers hosting the site are operated via PlanetHoster (France), Netim (France), and Google (France). No data is stored outside the European Union.
Development
id design
Minors
Under Ordinance No. 59-107 of 7 January 1959 and Law No. 74-631 of 5 July 1974, the sale of alcohol to minors under the age of 18 is prohibited. Anyone ordering wine from champagne-rousseaux-fresnet.com therefore undertakes to be at least 18 years old at the date of the order.
Alcohol abuse
Alcohol abuse is dangerous for your health. Be sure to consume and enjoy it responsibly.
Data protection (“Informatique et Libertés”)
Under Law 78-17 of 6 January 1978, you have a right to access and rectify your personal data. To exercise this right, you have direct access to your personal account online.
The information concerning you is intended for the champagne-rousseaux-fresnet.com website.
CHAMPAGNE ROUSSEAUX-FRESNET
45 Rue Chanzy — 51360 Verzenay — France
03 26 49 45 66 — champagnerousseauxfresnet@orange.fr
www.champagne-rousseaux-fresnet.com
Development and hosting: ID DESIGN